Darrell is the Head of Product Technology at TIAA. In this role he oversees the strategic design, delivery and implementation of adaptive, personalized financial solutions for TIAA’s customers and associates.
As the Head of Product Technology, Darrell successfully initiated an IT Product Model, focused on creating sustainable outcomes across all business platforms and establishing engineering as a foundational discipline for TIAA technologists. The solutions created by Product Technology enable simple and intuitive client experiences for our 16,000 institutions, more than 4 million plan participants, retail customers and internal associates.
Darrell’s success driving innovation and leading digital transformations have enabled individual business lines to self-fund market-differentiating capabilities through efficiency gains across financial services and retirement industries.